Cancellation policy
Subscribe for convenient, recurring deliveries of Oliroli products, enjoy savings and eco-friendly benefits, and easily manage or cancel your subscription at any time.
1. Subscriptions
Oliroli offers a subscription service so you can receive regular delivery of our products.
1.1. Why subscribe?
Imagine a world where your essential household products arrive like clockwork. That's the beauty of subscribing! Subscriptions offer:
- Unmatched convenience: Say goodbye to last-minute supermarket runs. We'll deliver your chosen products directly to your doorstep, based on the delivery duration and frequency you select.
- Significant savings: Enjoy a special discount on your first subscription order.
- Total peace of mind: The comfort of knowing you're always stocked is truly priceless.
1.2. Flexible and transparent management
We understand that life can be unpredictable. Need to modify your delivery schedule, product selection, or cancel? No problem!
- Recurring deliveries and secure payments: When you subscribe, you'll receive repeat deliveries based on your chosen schedule. Your payment details are stored securely in accordance with our Privacy Policy, and you'll be billed for each delivery.
- Notification: We will email you 3 days before each billing date to check if you're ready for your next delivery.
- Effortless adjustments: You can easily change your delivery frequency, product mix, or skip a delivery through your account settings. Your order confirmation emails also contain direct links for managing your subscription.
- Cancellation: You can cancel at any time, please refer to Managing your subscription for detailed instructions.
- Refunds and returns: For information on returns and refunds, please refer to our Refunds & Returns Policy.